FAQs

The suite includes 250+ proprietary metrics, on-chain risk models, and cycle tools, all designed to give you an edge in market analysis. Several of these tools are exclusive to On-Chain Mind. You won’t find them anywhere else.

Access to the suite is available through a monthly or yearly subscription. Check the Pricing page for details. All payments are through Stripe and are secure. You can upgrade, pause, or cancel anytime directly from your Profile page once logged in.

Yes. A selection of free-tier indicators and our weekly newsletter are available at no cost, so you can explore the platform before subscribing. See the Pricing page to compare what each tier includes.

All metrics are updated regularly, with live daily data sources feeding the indicators. We’re continuously expanding the suite with new tools and refinements.

All new indicators and updates are automatically included for existing subscribers at no extra cost. You’ll continue to receive every new metric published, forever, at the original price you locked in. No tier upgrades, no hidden fees.

Yes. Custom-built metrics and tailored visualisations are available for OCM Whales (see our Pricing page for details) and consulting clients who need specific tools or frameworks.

Most tools are colour-coded and intuitive to use, with clear descriptions and visual cues. We also provide video breakdowns on our YouTube channel to help you get the most out of each one.

Click on “Sign Up” at the top of the page and follow the instructions.

Yes, you can upgrade, downgrade or cancel your plan anytime from your “Profile” tab.

We accept all major credit cards, including Amex. We are also currently trialling Bitcoin payments.

No. The price you sign up at is the price you keep. Every future indicator, update, and refinement is included at your original rate, with no tier upgrades and no hidden fees.

Go to your “Profile” tab, then to “Billing” to update your payment information.

Click on the “Sign In” tab on the top navigation bar, then click “Forgot Password” and follow the instructions.

Try clearing your browser cache and refreshing the page. If that doesn’t help, you might want to try accessing it using a different browser.

The platform runs best on the latest versions of Chrome, Safari, Firefox, and Edge. If a dashboard ever looks off, update your browser and clear its cache.

Yes, some composite indicators use highly complex calculations and pull from multiple data sources. Patience is required when loading them for the first time, but once loaded they are stored locally for 12 hours, allowing for much faster access on subsequent loads.

There are several ways to contact us. You can use the Contact Form on the “About” page, or you can email us directly at onchainmind@gmail.com.

Yes, we use encryption and industry best practices to protect your data.

Both. We work with retail investors, fund managers, research teams, and anyone looking to incorporate on-chain data into their decision-making.

Everything from custom indicator development and data interpretation to strategic frameworks, portfolio analytics, and training on how to read on-chain signals effectively.

Yes, contact us directly for enterprise-level packages at onchainmind.io/contact.

Our OCM Whales plan includes personalised consulting on a wide range of topics, from indicators to strategy. You receive individual guidance on interpreting and applying crypto analytics effectively, support for tailoring strategies to your specific goals, and direct assistance to optimise your use of the platform for the best possible results.

Yes, our platform is fully responsive on mobile.

We share regular on-chain analysis on our YouTube channel, in-depth write-ups in our newsletter at onchainmind.io/research, and daily commentary on X at @onchainmind.